Can you give me an example so that I can understand your impression better?.I am not sure I was able to interpret it correctly.My comprehension of what you said was, is that what you meant?.If I am not reading it wrong, I think you mean when you said.I'm afraid I was unable to understand what you meant by.Sorry to interrupt, but I didn't quite follow you.I'm sorry but I am not sure I understand. ![]() Always keep a polite and friendly tone while asking for clarification.Your tone can clearly reflect that you are actually confused. After the person clarifies your problem, always end the conversation telling that you understood.You can begin by stating what the speaker has described and check if you got it right.Do not hesitate to gently ask for a repetition of that particular statement.Point out what it was that you did not understand. If you decide to ask when the discussion concludes, always provide a summary to your client in case it was complicated and detailed.Accept that the confusion was from your side. Do not put it in a way that sounds accusatory.Do not beat around the bush and acknowledge that you were unable to understand. Admit that you need further clarification to make it easier for your client to proceed.Hence, learning the art of asking for clarification is essential. If you have a difficulty in comprehending your client's orientation, you should ask for clarification to avoid any kind of confusion. ![]() It is a prerequisite to understanding your client's protocol and strategy. In such a situation, how should we ask for clarification?!Ĭlarification is the basis of effective communication. People often deter from asking elaboration simply because they don't want to sound slow. Nobody prefers to say "what?" or "I don't get it" for the apprehension of sounding informal or impertinent. ![]() This is mostly the case when the language we are listening to is not native to us. Whether it is a virtual or face-to-face meeting, there are several instances in our professional lives where we are unable to understand what exactly the client is trying to tell us.
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